Privacy Policy

We, Soundscapes Limited Liability Company ("Our Company"), collect and process your personal data in connection with our apps and services. This privacy policy explains how we handle your data.

Our Company collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Information that is automatically collected when using the Apps: device model, system version, IP address, etc.
- Information collected when working with Muzaic API: request and response details, timestamps, IP addresses, etc.
- Payment data: only the necessary payment data transmitted to Apple Pay, Google Play, or Stripe.

You directly provide Our Company with most of the data we collect. We collect data and process data when you:
- Register online or within the App.
- Voluntarily complete a customer survey or provide feedback.
- Use or view our website and app via cookies.
- Sign up for newsletters.

Our Company collects your data so that we can:
- Manage your account.
- Process payments and subscriptions.
- Personalize your music experience.
- Improve your App experience.
- Email you special offers and news.
- Leverage data to improve features across our apps and services.

Our Company securely stores your data in Gdańsk (PL, UE) with backups in Cracow (PL, UE). Security measures include:
- Anti-DDoS protection (Oxylion).
- Firewall at the internal network level.
- Server-level firewalls (iptables/CSF/LFD).
- Web server filtering (mod_security).
- Proprietary PHP application WAF.
- Secure separation of individual users using Cloudlinux modules: kmod-lve and CageFS. Your data is stored as long as you have an active account. If you delete your account, we will erase all related records.

Our Company may send you information about our apps and services that we think you will like. You can unsubscribe at any time by clicking the unsubscribe link in newsletters or changing notification settings within the App.

We use third-party services to analyze data and improve our services:
- Google Firebase: For push notifications, using encrypted and anonymous device tokens.
- Brevo (Sendinblue): For newsletters, tracking open rates, and clicks.
- Google Analytics: To collect data on website traffic and user interactions. You can disable tracking through cookies or browser plugins.
- Posthog: An open-source product analytics platform to track user behavior and optimize user experience. We ensure that data collected by these services remains secure and private.

You are entitled to the following rights:
- Right to access: Request copies of your personal data.
- Right to rectification: Correct inaccurate or incomplete data.
- Right to erasure: Request the deletion of your data under certain conditions.
- Right to restrict processing: Request restrictions on data processing under certain conditions.
- Right to object: Object to data processing under certain conditions.
- Right to data portability: Request data transfer to another organization or yourself. We have one month to respond to your request. To exercise your rights, contact us at soundscapes@soundscapes.pro.

Cookies are text files placed on your computer to collect log information and visitor behavior data. When you visit our websites, cookies may automatically collect data.

Our Company uses cookies to:
- Keep you signed in.
- Understand how you use our website.
- Improve your user experience.

Our website uses:
- Functionality cookies: Recognize you and remember preferences like language and location.
- Advertising cookies: Collect data to personalize ads and track interactions with our website.

You can set your browser to not accept cookies and remove existing cookies. However, some website features may not function as a result.

Our website contains links to other websites. Our privacy policy applies only to our website and apps. When visiting other websites, review their privacy policies.

Our Company regularly reviews its privacy policy and updates it on this web page. This privacy policy was last updated on 28 March 2024.

If you have questions about our privacy policy or data handling practices, contact us at soundscapes@soundscapes.pro.